10 and 120 South Riverside each have 12 high-speed passenger elevator cars, 6 low-rise and 6 high-rise, and 1 freight elevator serving 22 floors. All cars are manufactured by Westinghouse and maintained by ThyssenKrupp. The freight elevator is in regular operation on weekdays from 6:00 am until 5:00 pm, except on building holidays. During normal business hours, the freight elevator is available on a first-come, first-served basis for normal business deliveries (office supplies, UPS, FedEx, etc.), the transport of service providers, contractors, messengers, construction personnel, and other limited uses for a maximum of 30 minutes. During times of heightened use, we ask that all users of the freight elevator please be courteous and cooperative with one another.
Freight Elevator Reservations
Tenants may reserve freight elevators for weekdays after 5:00 pm, or on weekends. The freight elevator must be reserved through Building Engines. The elevator must be reserved for all deliveries (furniture, contractor materials, etc.), and for all tenant moves or deliveries that:
  • Require exclusive use of an elevator
  • Require use of the freight elevator for longer than 30 minutes
  • Require a safe-lift operation
  • Are for the delivery of construction material or supplies
  • Will affect service adversely.

There is a minimum four-hour charge for freight elevator usage. Freight elevators are reserved on a first-come, first-served basis. Freight elevator reservations may be made through Building Engines no later than two (2) business days prior to the reservation date. All users of the freight elevator must meet insurance requirements of the Office of the Building. Those persons intending to use the freight elevators to deliver material or to perform work are required to check in with security upon entering the building dock where they must present an ID to get an elevator access card. The Office of the Building reserves the right to inspect all toolboxes and equipment that are being removed from the building, and accepts no responsibility for loss or theft of contractor tools, equipment, or materials that have been brought onto the premises. All goods loaded onto the freight elevators must be packaged properly. Loose materials such as sand and cement must be transported in sealed bags.